Data rectification

If your account information is incorrect, you can update or edit it using the link below.

• Edit your account information

Data portability

You can use the link below to download all the data we store and use to provide a better experience in our store.

• PDPA data request
  Enter your email address to verify your identity
• Personal data
  Enter your email address to verify your identity
• Order information
  Enter your email address to verify your identity

Access to personal data

You can use the link below to request a report containing all the personal data we store about you. We will respond within 30 days.

• Request a report

Right to be forgotten

Use this option if you want to delete your personal data and other information from our store. Please note that this process will delete your account, so you will no longer be able to access or use it.

• Request deletion of personal data

Right to restriction of processing

Under certain conditions, you may request that the processing of your personal data be restricted or temporarily suspended. Please contact us at dpo@holzkern.com for assistance.

Right to object

You have the right to object to certain types of processing, including direct marketing or processing based on legitimate interests. You can contact us to submit an objection at dpo@holzkern.com

Contact information

For questions about personal data or your privacy rights, please contact our Data Protection Officer (DPO) at:

Email: dpo@holzkern.com

Address: Autokaderstraße 33/11 3, 1210 Wien , Austria

Right to lodge a complaint

If you believe that we have not addressed your concerns, you have the right to file a complaint with the data protection authority in your country.