Access or download my data

You can request access to the personal information we hold about you, including account details and order history. Where applicable (for example, under Quebec's Law 25), you may also request a copy of your computerized personal information in a portable format.

• Request Data Report

Response time: We will respond within 30 days (or as otherwise permitted by applicable law).

Correct my information

If you believe the personal information we hold about you is inaccurate or incomplete, you can request a correction.

• Edit Personal Info

Delete my data

You can request deletion of personal information associated with your account.

• Request Deletion

Important: This request is subject to certain exceptions. For example, we may retain information where required for legal, security, or tax reporting purposes.

Your privacy choice

Manage Your Privacy Choices Depending on your location, you may have the right to opt out of the sale of your personal info, withdraw consent for tracking, or customize your cookie preferences.

• Update Privacy Settings

Privacy contact

If you have questions about your privacy rights, please contact:

Email: dpo@holzkern.com

Address: Autokaderstraße 33/11 3, 1210 Wien , Austria

Complaints

If you believe your privacy rights have been violated, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC) or, in Quebec, the Commission d'accès à l'information (CAI).