Data access or download (Access)

You have the right to request a copy of the personal data we hold about you, including account details and order history. You may request this data in a structured, portable format.

• Request Data Report

Response time: We will respond to your request as soon as possible and, where applicable to the right of access, within 15 days, as provided by law.

Data correction (Rectification)

If you believe that the personal data we hold about you is incorrect, incomplete, or outdated, you may request its correction.

• Edit Personal Information

Data deletion (Erasure)

You may request the deletion of your personal data and the closure of your account.

• Request Deletion

⚠️ Important: We may retain certain information when required by law (for example, tax records) or for security and fraud prevention.

Your privacy choices

Manage your privacy choices. Depending on your location, you may have the right to opt out of the sale of your personal information, withdraw consent to tracking, or customize your cookie preferences.

• Update privacy settings

Anonymization, blocking, or objection

You have the right to request the anonymization, blocking, or deletion of unnecessary or excessive data. You may also object to data processing under certain circumstances.

To exercise these rights, please contact us:

📧 dpo@holzkern.com

Contact information (Data Protection Officer)

For questions about your privacy rights, please contact our privacy officer (Data Protection Officer):

Email: dpo@holzkern.com

Address: Autokaderstraße 33/11 3, 1210 Wien , Austria

Right to lodge a complaint (ANPD)

If you believe that we have not addressed your request or concerns, you may file a petition with the Brazilian Data Protection Authority (ANPD).