Access or download my data (Right to Know)

You can request a copy of the personal information we have collected about you, including account details and order history. We may need to verify your identity before providing access.

• Request Data Report

Response time: We respond to verifiable requests within 45 days. We may extend this by an additional 45 days where permitted by law (we will notify you if an extension is needed).

Correct my information

If you believe the personal information we maintain about you is inaccurate, you can request a correction here.

• Edit Personal Info

Delete my data

You can request the deletion of your personal information, subject to certain legal exceptions (for example, where retention is required for tax, security, or legal obligations).

• Request Deletion

Do Not Sell or Share

You can opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising (or "targeted advertising").

This opt-out is designed to be easy to use and does not require you to create an account.

Manage Your Privacy Choices Depending on your location, you may have the right to opt out of the sale of your personal info, withdraw consent for tracking, or customize your cookie preferences.

• Update Privacy Settings

Authorized agents

You can authorize an agent to submit requests on your behalf. To do so, we may require signed permission from you and may ask you to verify your identity directly with us to confirm the agent's authority.

To submit an authorized agent request, please contact:

📧 dpo@holzkern.com

Right to appeal

If we deny your request, you may have the right to appeal our decision (depending on your state). To submit an appeal, please contact us with the subject line "Privacy Appeal."

Appeal contact: dpo@holzkern.com

Contact information

For questions about your privacy rights, please contact:

Email: dpo@holzkern.com

Address: Autokaderstraße 33/11 3, 1210 Vienna, Austria